This business is Trusted — customers consistently rate it 4.9★ across 375 reviews, indicating reliable, quality service.
A 4.9★ rating from 375 reviews indicates strong quality — continued review growth will further confirm reliability.
Monday: 7:00 AM – 5:00 PM
Tuesday: 7:00 AM – 5:00 PM
Wednesday: 7:00 AM – 5:00 PM
Thursday: 7:00 AM – 5:00 PM
Friday: 7:00 AM – 5:00 PM
Saturday: 7:00 AM – 3:00 PM
Sunday: Closed
Customers consistently cite prompt response times and transparent pricing before work begins.
Emergency availability may vary — confirm availability before a crisis arises.
Homeowners who need a reliable plumber with upfront pricing.
Review Rank Score (0–100) blends a Bayesian-adjusted rating, review volume, recent sentiment, and rating consistency. It's a predictive reputation estimate — not a replica of Google or Yelp's ranking.
Vanguard was very knowledgeable, honest, and professional. We had a new sump system installed and they took the time to present different options and after the work was completed they helped with a full overview on use and maintenance of the system in a very patient way. The quality of work was top-notch.
Vanguard was very professional and did had a great system for intake. They did a great job replacing the spout to my shower. It looks like it was always there. They choose hardware that matches the rest of the shower really well too. I would definitely call them again.
Jan did a bunch of work for us. Toilet repair, sump pump replacements, and an ejector pump upgrade. He is meticulous and clearly cares about doing a good job and explaining it to you so you understand the details. I appreciate that and plan to use him on our next plumbing project too.
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It's simple. Jan is the greatest plumber on the planet. He is not only the consummate professional but explains everything that he sees and proposes before the work is done. And the work will get done - Jan will execute and take care of your issues, almost over the top. Our home is over 100 years old and had massive root issues in the sewer line. After wasting money on a number of incompetent companies I finally found someone who cared. Vanguard is not cheap, but this is the best value in Chicago. Please pay a real professional to do the job right rather than serially wasting money on people who never solve the problem. Jan is transparent and will insist you see what is going on. Sorry to ramble, just call Vanguard.
We have been using Vanguard for over a decade! Jan is amazing, he and his guys always do a great job, explain everything as they go, and answer all our questions. They treat you like family, we love them, and will continue to use them. This time they corrected two blockages, but they have also repaired our check valve, replaced our water heater, and done several smaller projects over the years